Verizon Calls in SWAT Team to Keep Exploited Overseas Workers Under Wraps

Representatives from the Communications Workers of America (CWA), the union whose members are currently engaged in a weeks-long strike against Verizon for its “corporate greed,” say they discovered this week that the communications behemoth has publicly lied about the extent of its offshoring of jobs.

“When our members uncovered how Verizon is padding its incredible profit margins by replacing good paying American jobs with poverty-wage jobs abroad, Verizon sent armed guards and a SWAT team after them.”
—CWA President Chris Shelton

The union representatives, including CWA staff, a representative of UNI (global labor federation) and representatives of KMU (a Filipino union), traveled to the Philippines for four days this week to investigate a report from local Verizon employees who sent word that the corporation was lying to its American workers about the size of its offshore operations in the country.

“Verizon is offshoring work far beyond what has previously been reported and what the company publicly has claimed. Verizon is offshoring customer service calls to numerous call centers in the Philippines, where workers are paid just $1.78 an hour and forced to work overtime without compensation,” wrote the CWA in a statement.

Read More